Returns & Exchanges

At House of Creed, we strive to ensure your satisfaction with every artisanal fragrance. If you are not completely satisfied with your purchase, you may return unopened items in their original packaging within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to begin the authorization process.

2

Prepare the Package

Carefully pack the unused fragrance in its original box and shipping carton, ensuring the tamper-evident seal remains intact.

3

Affix Shipping Label

Download and print the prepaid return shipping label provided via email and securely attach it to the exterior of your parcel.

4

Receive Your Refund

Once our quality control team inspects the return, a refund will be issued to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing